Términos y condiciones

The terms are binding for both parties after the customer has made the payment stated in the terms of contract. Finnish law is the law governing these terms. If any possible disagreements cannot be resolved by negotiation, they shall be resolved in the District Court of Lapland.

Cancellation policy

If the cancellation is made more than 72 hours before the departure of the activity, the customer is entitled to a full refund. Cancellations made 72 – 48 hours before departure, the customer will be charged 50% of the paid amount and will receive a 50% refund. No-shows or cancellations less than 48 hours prior the departure are not refundable.

Force Majeure

Christmas House Safaris is not liable to compensate any damages or accidents both before or during the stay caused by an unpredictable or extraordinary event (force majeure) or other sudden reason (eg. natural phenomena, exceptional weather, political or religious events) that Christmas House Safaris could not have kept from occurring even through uttermost care and caution of procedures. We are not responsible of any damages or consequences caused by normal weather phenomena. (E.g. cloudy weather, storm or rain.)