Frequently Asked Questions
Unfortunately, you can not visit Santa’s Reindeer Farm without participating in a safari tour. At the farm, you can enjoy feeding the reindeer and taking as many pictures as you like. It’s a wonderful experience to get up close with these iconic animals of Lapland! If you’re interested, you can find more information and book your visit here.
Absolutely! At Santa’s Reindeer Farm, visitors have the opportunity to feed the reindeer with reindeer lichens, their favourite food. It’s a delightful experience to interact with these gentle creatures. Don’t forget to bring your camera for some memorable photos!
Yes, Santa’s Reindeer Farm is conveniently located near Santa Claus Village, just about 15 km away. The farm is situated at Piiru Resort which is our private forest of about 100 hectares, a beautiful location on the bank of a Finnish lake. It’s a short drive from the village, making it easy to include in your itinerary. For safety reasons you cannot come to the resort with your own car.
Unfortunately, you cannot drive directly to our Piiru Forest Resort for safety reasons. We organize transfers from your accommodation or another meeting point in Rovaniemi.
Each sled can comfortably accommodate two adults, or one adult and one child. In case you have a small child, they can often fit with two adults in the same sled. This setup ensures everyone has a safe and enjoyable experience.
For our safaris experiences, we offer a convenient pick-up service. We can pick you up from your accommodation in the Rovaniemi city centre area or at the reception of Santa Claus Holiday Village. The exact pick-up time will depend on your location, but generally, it’s 15-30 minutes before the safari starts.
Unfortunately our services are available only for the customers, who have booked our programs! The transfer from Santa Claus Village to the husky farm will have seats for all participating members.
You can find availability from our online booking system, accessible here.
If the activity is not available for booking, please contact us by phone or email, and we will see if we can assist you. Contact accessible here.
Santa visits the reindeer farm occasionally to check on his important friends. If you are interested in meeting Santa along with the reindeer, please contact us! Contact accessible here.
We can guarantee snow from late November to early April. Early in the season, we use prepared snow as a precaution. Each winter season differs slightly regarding snow: sometimes lasting snow arrives as early as late October, while in other years, it’s late November.
The Northern Lights are a natural phenomenon dependent on factors such as space weather and cloud cover. Therefore, we cannot guarantee, nor can any other company in Lapland, that the Northern Lights will be visible.
All our safaris are suitable for children. If we transport your small child by minibus, we provide the necessary safety seats. For example, Northern Lights evenings are suitable even for children under three years old, as we have a warm restaurant building with heated restrooms. Therefore, even the coldest weather conditions are not an obstacle for a safe evening excursion.
Even small children are welcome on husky safaris at Piiru Forest Resort.
Some of our tours require a minimum number of participants before the tour can be organized. However, if you are a solo traveler, you can either join the tour that already has confirmed bookings or make a prebooking and let us inform you when the tour receives other bookings. The tour can also be booked privately with a minimum sum of booking. In any of these situations please contact us via email, and we will help you with your booking!
A professional reindeer herder will always guide the team of reindeer, allowing you to sit back and enjoy the ride.
We kindly ask you to read the activity description carefully to know what you are booking.
For most of the activities, anyone with a moderate fitness level can participate. There are, however, some exceptions – kindly note that husky tours and snowshoeing are slightly more strenuous activities and require an average fitness level.
In case you have physical conditions (such as a recent hip surgery, heart condition, pregnancy, etc.) that might limit your participation on the activities, it is very important that you inform us of these in advance so that we can ensure your safety.